Exchange and Return Policy
Exchange & Return Policy – Amaira Creations
At Amaira Creations, each product is carefully curated and quality-checked before dispatch. To maintain hygiene and product integrity, we follow a strict return and exchange policy.
🚫 Returns
- We follow a No Return Policy
- Returns are not accepted for reasons such as:
- Change of mind
- Incorrect selection by the customer
- Size/fit issues
🔁 Exchanges (Allowed in Limited Cases Only)
Exchanges are only applicable if:
- You receive a damaged product, or
- You receive the wrong item
📌 Exchange Conditions
To request an exchange, you must:
- Raise a request within 24 hours of delivery
- Provide a clear unboxing video (mandatory, without cuts)
- Ensure the product is unused, unwashed, and in original packaging with tags intact
🚚 Exchange Process
- Once approved, we will arrange a replacement shipment
- In case the product is unavailable, we may offer:
- Store credit, or
- Refund (at our discretion)
⚠️ Important Notes
- Requests without proper proof (unboxing video) may be rejected
- Minor color variations due to lighting or screen differences are not considered defects
- Amaira Creations reserves the right to approve or deny exchange requests
📞 Contact Us
For any exchange-related queries:
📧 Email: amairacreation14@gmail.com
📞 Phone: +91 8368043228
📍 Address: 1C/55, NIT Faridabad, Haryana, India